Eligible persons are entitled to submit Freedom of Information (FOI) requests to all established Public Authorities, including those listed under the Ministry for Education, Sport, Research and Innovation (MEYR). You may access a copy of the law from the below links.
| Public Authority | Foundation for Educational Services |
Description of the department/directorate/entity’s structure |  |
Description of the department/directorate/entity’s functions and responsibilities | The Foundation for Educational Services (FES) is a public entity within the Ministry for Education, Sport, Youth, Research and Innovation. It works concurrently with the Education Directorates to provide a range of innovative educational initiatives to meet the needs of the community. The FES is committed to ensuring that all service users are supported through informal educational initiatives. It strives to offer quality educational services through structured contemporary programmes, financial sustainability and ethical behaviour. Together we provide a safe environment and an enriching experience to our learners, their families and all stakeholders. The Entity aspires to be a leading stakeholder in the provision of non-formal education in line with National Policies. Specifically, the strategic orientation and objectives of the entity are:
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General description of the categories of documents the department/directorate/entity holds (including exempt documents) | Kindly refer to our Data Retention Policy which gives a thorough description of all the documentation held by the FES. This is available from this link: https://fes.gov.mt/data-protection/ |
Description of all manuals and similar types of documents which contain policies, principles, rules or guidelines in accordance with which decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity) |
*FES adheres to the Policy issued by the Education Department ** adapted from The Language Policy for the Early Years: Implications for Childcare Centres in Malta and Gozo issued by the Education Department |
Statement of the information that needs to be available to members of the public who wish to obtain access to official documents from the public authority, which statement shall include particulars of the officer or officers to whom requests for such access should be sent | The FOI officers of the Foundation for Educational Services may be contacted by e-mail foi.fes@gov.mt or by telephone 22586861. FOI Requests may be submitted by e-mail to foi.fes@gov.mt, through the FOI Portal www.foi.gov.mt via the e-ID or through the online form. |
Details of Internal Complaints Procedure | An applicant whose request for information is refused, or who is otherwise not satisfied with the information provided, its format or the extension of the deadline for the submission of the notification indicating whether a request would be met or not, may submit a complaint to the Public Authority by e-mail to foi.fes@gov.mt, through the FOI portal www.foi.gov.mt via the e-ID or through the online form. The complaint should be addressed to the FOI Officer, who shall bring the complaint to the attention of the officer responsible (i.e. the most senior official within the department). The officer responsible shall reply to the applicant within 10 working days from the receipt of the complaint. The applicant shall also be informed that he or she may appeal the decision or otherwise address a complaint to the Information and Data Protection Commissioner in accordance with the Freedom of Information Act (Cap. 496 of the Laws of Malta). The officer responsible shall inform the applicant of the decision taken with respect to his or her complaint, and in the event of confirmation of a decision not to release the pertinent information, shall explain the reasons thereof. Whenever the applicant’s complaint is related to the format of the information provided or to an extension of the deadline for the submission of the notification indicating whether a request would be met or not by the Ministry, and the original decision is upheld, the applicant shall be given an explanation as to why his or her complaint cannot be positively addressed. An applicant may also make use of the Internal Complaints Procedure to report failure to meet deadlines or to send notifications. |
| Other Information | Working Hours 8.00am – 3.15pm Payments can be done via bank transfer as follows: Beneficiary name: Foundation for Educational Services Beneficiary Bank: HSBC BAN code: MT82MMEB44336000000033193574001 |
| Public Authority Contact Details | Address: Foundation for Educational Services, Zentrum Business Centre, Level 1, Mdina Road, Qormi |
