Navigate Up
Sign In

How to use the Klabb 3-16 online registration system

There are various ways for parents/guardians to apply online. 

FES Website
Parents/Guardians can apply online from the comfort of their home by accessing the application on the Foundation for Educational Services website:
services.fes.gov.mt.

The online application is self-explanatory, and parents/guardians may choose the centre of their choice, book the number of hours needed, and pay online – all major credit cards are accepted.

A document with instructions on how to create a profile on the online portal can be found by visiting the following link -
Portal and Profile User Guide​. 

servizz.gov
Parents/Guardians may call the servizz.gov freephone 153 to request information on how to apply online. Alternatively, they can visit one of the servizz.gov hubs, where a representative will give direct support with the filling of the online application. The servizz.gov representative will guide parents/guardians on how to access the application on the servizz.gov website, www.servizz.gov.mt.
A list of the servizz.gov regional and technical hubs is available at the end of this page.
The servizz.gov representative will ask the parent/guardian for all the necessary details and will require copies of the following documents:

  • Copy of ID Card of Parent/s and or Guardian/s;
  • Copy of the ID Card of person/s authorised to pick up the child/ren; and
  • Copy of the Birth Certificate of child/ren.

Legal Documents regarding Guardianship and/or Custody will also be requested, where applicable.
If a child has a statement of support, whereby s/he receives support from a Learning Support Educator (LSE), then the following documents will be requested.
  • The Statementing Board Report;
  • The Psychological Report; and
  • The Individual Educational Plan (IEP).

Once the servizz.gov representative fills in the online application, the parent/guardian will receive an acknowledgement that an online application for the Klabb 3-16 service has been submitted either through SMS or Email, depending on one’s choice.

Notification of acceptance and payment
Once FES processes the application, parents/guardians will receive a notification either through SMS or Email:

  1. This notification will inform the parent/guardian that the application has been accepted and so s/he may access the link provided (in the email or SMS) to affect the online payment.
  2. For those who do not have an email address, the parent/guardian will receive an SMS stating that the application has been accepted and that s/he may affect the online payment.
  3. Payment may be made at any of the servizz.gov hubs where one can pay either in cash or by credit card. Alternatively, one can visit the FES Head Office at Qormi, where one can pay either in cash or by cheque. 

Payments
Parents/Guardians will buy packages of hours at a cost of 80c per hour, packages range from 10 to 150 hours.

Parents are obliged to inform the respective Centre Coordinator at least one day in advance if they are not going to make use of the service. Failing to do so may mean that the hours will still be charged. A medical certificate is to be submitted if the child is not attending due to being sick.

Topping up
When the number of hours paid for is almost utilised, parents/guardians will once again receive an Email or SMS informing them to top-up the number of hours. The same payment procedure, as noted in points 1 and 2 above, is to be followed.

For further assistance
Parents/guardians may consult with the FES Helpdesk located at FES Head Office, Qormi to discuss any queries they might have.

One can also send an email on
fes@gov.mt or servizz@gov.mt. 

List of servizz.gov centres

servizz.gov - Birgu/Vittoriosa
Kumpless Aċċess,
Triq San Dwardu,
Birgu,
BRG 9032

Ħinijiet tal-Ftuħ:
It-Tnejn, l-Erbgħa, il-Ħamis u s-Sibt: 8:00 – 13:00
It-Tnejn: 16:30 – 19:00
 
servizz.gov - Birkirkara
30, Birgu, Livell 1
Triq Tumas Fenech,
Birkirkara,
BKR 2524

Ħinijiet tal-Ftuħ:
It-Tnejn, l-Erbgħa, il-Ħamis u s-Sibt: 8:00 – 13:00
It-Tnejn: 16:30 – 19:00
 
servizz.gov - Il-Fgura
Triq il-Kampanella,
Il-Fgura,
FGR 1693

Ħinijiet tal-Ftuħ:
It-Tlieta u l-Ġimgħa: 8:00 – 13:00
It-Tlieta: 16:30 – 19:00
 
servizz.gov - Ħal Lija
Triq il-Kbira,
Ħal Lija,
LJA 1509

Ħinijiet tal-Ftuħ:
It-Tlieta u l-Ġimgħa: 8:00 – 13:00
It-Tlieta: 16:30 – 19:00
 
servizz.gov - Ħal Luqa
89, Triq Pawlu Magri,
Ħal Luqa,
LQA 1470

Ħinijiet tal-Ftuħ:
It-Tlieta u l-Ġimgħa: 8:00 - 13:00
It-Tlieta: 16:30 – 19:00
 
servizz.gov - Ħal Qormi
Triq Pawlu Magri,
Ħal Qormi,
QRM 1042

Ħinijiet tal-Ftuħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:00
Is-Sibt: 08:00 – 13:00
 
servizz.gov - Ħamrun
1, Triq Is-Sorijiet Iż-Żgħar Il-Fqar,
Ħamrun,
HMR 1782

Ħinijiet tal-Ft
uħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:00
Is-Sibt: 08:00 – 13:00
 
servizz.gov - Ħaż-Żebbug
Blokk 1,Flat 2,
Triq Sciortino,
Ħaż-Żebbuġ,
ZBG 1964

Ħinijiet tal-Ftuħ:
It-Tnejn, l-Erbgħa, il-Ħamis u s-Sibt: 8:00 – 13:00
It-Tnejn: 16:30 – 19:00
 
servizz.gov - Il-Mosta
Triq il-Parroċċa,
Il-Mosta,
MST 9059

Ħinijiet tal-Ftuħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:00
Is-Sibt: 08:00 - 13:00
 
servizz.gov - L-Imsida
174/175, Triq il-Wied,
l-Imsida
MSD 9029

Ħinijiet tal
-Ftuħ:
It-Tnejn, l-Erbgħa, il-Ħamis u s-Sibt: 8:00 – 13:00
It-Tnejn: 16:30 – 19:00
 
servizz.gov - In-Naxxar
Ċentru Ċiviku,
Vjal il-21 ta’ Settembru,
In-Naxxar,
NXR 1018

Ħinijiet tal-Ftuħ:
It-Tlieta u l-Ġimgħa: 8:00 – 13:00
It-Tlieta: 16:30 – 19:00
 
servizz.gov - Il-Qawra
Kumpless Aċċess,
Triq il-Frejgatina,
l-Qawra,
SPB 1273

Ħinijiet tal-Ftuħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:00
Is-Sibt: 08:00 - 13:00
 
servizz.gov - Ir-Rabat
Ċentru Ċiviku,
Triq San Kataldu,
Ir-Rabat,
RBT 1528

Ħinijiet tal-Ftuħ:
It-Tnejn, l-Erbgħa, il-Ħamis u s-Sibt: 8:00 – 13:00
It-Tnejn: 16:30 – 19:00
 
servizz.gov - Raħal Ġdid
9A,
Triq Ħal Luqa,
Raħal Ġdid

Ħinijiet tal-Ftuħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:00
Is-Sibt: 8:00 – 13:00
 
servizz.gov - Raħal Ġdid (Kunsill Lokali)
Kunsill Lokali,
Ġnien Pawlu Boffa,
Triq il-Knisja,
Raħal Ġdid,
PLA 1075

Ħinijiet tal-Ftuħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:00
Is-Sibt: 8:00 – 13:00
 
servizz.gov - San Ġwann
c/o Għassa tal-Pulizija,
Triq in-Naxxar,
San Ġwann,
SGN 9029

Ħinijiet tal-Ftuħ:
It-Tlieta u l-Ġimgħa: 8:00 – 13:00
It-Tlieta: 16:30 – 19:00
 
servizz.gov - Siggiewi
18, Ċentru Ċiviku
Pjazza San Nikola,
Siġġiewi,
SGW 1073

Ħinijiet tal-Ftuħ:
It-Tlieta u l-Ġimgħa: 8:00 – 13:00
It-Tlieta: 16:30 – 19:00
 
servizz.gov - Tas-Sliema
50, Ċentru Parrokkjali,
Triq tal-Katidral,
Tas-Sliema,
SLM 1520

Ħinijiet tal-Ftuħ:
It-Tlieta u l-Ġimgħa: 8:00 – 13:00
It-Tlieta: 16:30 – 19:00
 
servizz.gov - Valletta
​72, Triq Melita,
Valletta,
VLT 1120

Ħinijiet tal-Ftuħ:
Mit-Tnejn Sas-Sibt: 8:00 – 13:00
It-Tnejn: 16:30 – 19:00
 
servizz.gov - Ħaż-Żabbar
Ċentru Ċiviku,
Triq il-Kunvent,
Żabbar,
ZBR 1351

Ħinijiet tal-Ftuħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:00
Is-Sibt: 08:00 – 13:00
 
servizz.gov - Żejtun
9, Triq il-Madonna tal-Ħniena,
Żejtun,
ZTN 2201

Ħinijiet tal-Ftuħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:00
Is-Sibt: 08:00 - 13:00
 
servizz.gov - Żurrieq
1, Triq Dun Ġużepp Zammit,
Żurrieq,
ZRQ 1103

Ħinijiet tal-Ftuħ:
Mit-Tnejn sal-Ġimgħa: 8:00 – 14:00
L-Erbgħa: 16:30 – 19:0
Is-Sibt: 08:00 - 13:00​